What We Do
My Refund Finder is an Australian unclaimed money service that helps individuals and businesses locate and recover lost and unclaimed funds that may be held with banks, financial institutions, share registries, insurers and government bodies.
Unclaimed money can arise when accounts are forgotten, contact details change, records become outdated, or assets are left behind after major life events such as moving house, changing names, or the passing of a family member.
Once we identify a potential entitlement through legitimate data sources, we may contact you to let you know that unclaimed funds could exist in your name. If funds are found, we manage the paperwork, verification and lodgement process on your behalf to help ensure your money is returned to you as quickly and smoothly as possible.
Our service is simple, secure and designed to save you time and stress.
What We Help You Find
We help you to locate unclaimed and forgotten assets that may be held with banks, insurers, share registries and government bodies.
Bank accounts & term deposits
Government-held unclaimed money
Shares & dividends
Trust / overpayments / refunds
Life insurance benefits
Other forgotten financial assets
$2.3
Billion
Unclaimed funds in Australia
$651
Million
Lost in bank accounts
$431
Million
Lost in shares
$84
Million
Lost in life insurance
$8.7
Million
Unclaimed money payments made in 22/23
0
$
Total of unclaimed money we have recovered for our clients to date
How It Works
Our simple 4-step process to recover your unclaimed money.
Your Details
Complete your details so we can conduct a thorough search
Letter of Authority
Where we identify a potential claim, we will send you a a Letter of Authority to complete
Review
We will review your eligibility to claim and gather additional information from you.
Refund
Once we receive your Letter of Authority, we will begin working on your refund!
Why Use My Refund Finder
We save you time
Why waste time searching, researching and trying to figure out which forms you need to complete and what documents to submit? We already know the process, so let us guide you and handle it for you.
We save you from tedious admin
Completing forms can feel complicated, overwhelming and boring. There is often extensive documentation required for unclaimed monies, but we know exactly what is needed and how to get it right.
We save you from the stress of the process
In some cases, recovering unclaimed funds can be straightforward. In others, it can become complex and time-consuming. Let us take care of the heavy lifting for you.
How much is your share? Find out for free
Who We Assist
INDIVIDUALS
CORPORATES
BUSINESSES
SCHOOLS
-2.png)
NOT-FOR-
PROFITS
Trust, Security & Compliance
Your Information Is Protected
Your privacy and security are extremely important to us.
All client information is managed through a secure, encrypted online portal designed to protect your personal data at every stage of the process.
Through this secure portal, you can:
• Upload identification documents safely
• View and manage your claim information
• Communicate with our team directly
• Track progress updates in one place
All data is encrypted in transit and at rest, with restricted access controls to ensure only authorised personnel can view your information.
We never sell, share or misuse your personal details.
Why You May Hear From Us
As specialist Money Recovery Agents, we proactively identify potential unclaimed funds using legitimate data sources.
If we contact you, it is because our research indicates you may be entitled to money held in your name.
Many Australians are unaware they have unclaimed funds.
Our role is to notify you and, if you choose to proceed, manage the recovery process on your behalf.
You are never obligated to proceed with a claim.
Operating Under Australian Law
Numerous Australian laws are designed to protect consumers and safeguard unclaimed funds.
Under the Anti-Money Laundering and Counter-Terrorism Financing Act 2006 and related regulations:
• Providing false or misleading information is illegal
• Identity verification is legally required
• Accurate documentation must be maintained
• Recovered funds must be returned to the rightful owner
We follow strict procedures to ensure compliance and accuracy throughout the entire claims process.
No upfront fees
No win - No fee
Check out our reviews on
Real feedback from Australians who’ve successfully recovered unclaimed funds.
Frequently Asked Questions
Quick answers to common questions about unclaimed money and how My Refund Finder works.
Q: What is unclaimed money? A: Unclaimed money refers to funds that have become separated from their rightful owner. This can include dormant bank accounts, forgotten investments, unclaimed insurance benefits, deceased estates, refunds, dividends, and other financial assets.
Q: Is it free to check? A: Yes. We offer a free initial search to determine whether you may have unclaimed funds.
Q: What does “no win – no fee” mean? A: If we don’t successfully recover funds for you, you don’t pay a fee. Our fee is only payable if money is recovered.
Q: Do I have to proceed if you contact me? A: No. You are never obligated to proceed with a claim.
Q: Is My Refund Finder legitimate? A: Yes. We operate under Australian laws and follow strict compliance, identity verification and documentation requirements.