What We Do
Most people don’t realise they may have unclaimed money
We check for you and help recover it
Unclaimed money in Australia can arise when accounts are forgotten, contact details change, records become outdated, or assets are left behind after major life events such as moving house, changing names, or the passing of a family member.
My Refund Finder is an Australian service that helps individuals and businesses locate and recover unclaimed money across Australia and New Zealand held with banks, financial institutions, share registries, insurers and government bodies.
If we identify a potential match through legitimate data sources, we’ll contact you to let you know funds may exist in your name. If funds are found, we handle the paperwork, verification and lodgement process on your behalf.
From search through to recovery, we manage the entire process so you don’t have to deal with multiple organisations. You can submit your details through the Find My Money page to begin your free search.
$2.3
Billion
Unclaimed funds in Australia
Total of unclaimed money we have recovered for our clients to date
$
0
How It Works
A simple 4-step process to check and recover your unclaimed money.
Your Details
Provide your details so we can check for any unclaimed money in your name.
Letter of Authority
If funds are identified, we’ll send you a simple Letter of Authority so we can act on your behalf.
Review
We review the details and guide you through anything else needed to support your claim.
Refund
Once everything is in place, we manage the process through to recovery and your funds are returned to you.
Your Information Is Secure and Protected
Thousands of Australians have unclaimed money
Most simply don’t realise it
Your Information Is Protected
Your privacy and security are a priority at every stage of the process.
All information is managed through a secure, encrypted client portal, allowing you to safely upload documents, track your claim and communicate with our team in one place.
Access to your information is restricted and protected at all times, and your data is never sold, shared or used for any purpose outside of your search and recovery process.
Why You May Hear From Us
As specialist Money Recovery Agents, we use legitimate data sources to identify potential unclaimed funds.
If we contact you, it means our research indicates money may be held in your name.
Many Australians are unaware they have unclaimed funds, so this contact is simply to notify you.
If you choose to proceed, we manage the recovery process on your behalf. There is no obligation to continue.
Operating Under Australian Law
Unclaimed money recovery in Australia is governed by strict legal and regulatory requirements designed to protect consumers.
This includes identity verification and compliance with the Anti-Money Laundering and Counter-Terrorism Financing Act 2006, ensuring all claims are handled correctly and funds are returned to their rightful owner.
We follow these requirements carefully so your claim is managed securely and in accordance with Australian law at every stage.
No upfront fees
No win - No fee
Check out our reviews on
Real feedback from Australians who’ve successfully recovered unclaimed funds.
Frequently Asked Questions
Quick answers to common questions about unclaimed money and how My Refund Finder works.
Q: What is unclaimed money? A: Unclaimed money refers to funds that have become separated from their rightful owner. This can include dormant bank accounts, forgotten investments, unclaimed insurance benefits, deceased estates, refunds, dividends, and other financial assets.
Q: Is it free to check? A: Yes. We offer a free initial search to determine whether you may have unclaimed funds.
Q: What does “no win – no fee” mean? A: If we don’t successfully recover funds for you, you don’t pay a fee. Our fee is only payable if money is recovered.
Q: Do I have to proceed if you contact me? A: No. You are never obligated to proceed with a claim.
Q: Is My Refund Finder legitimate? A: Yes. We operate under Australian laws and follow strict compliance, identity verification and documentation requirements.
We LOVE reconnecting people with their lost money!
Start your free search or call us to get started
It takes less than 30 seconds to check if you have unclaimed money
Once we receive your details we will review your information & start the process of searching for your lost funds.
No upfront fees
No win - no fee!