About My Refund Finder
Money Recovery Agents
We are Australian Money Recovery Agents helping individuals and businesses recover unclaimed money that may be sitting in their name.
Our team manages the process for you. Clearly, securely and with full transparency at every step.
At My Refund Finder, we operate as Australian Money Recovery Agents, specialising in identifying and recovering unclaimed money held by Australian and New Zealand government bodies, registries and financial institutions.
Many individuals and businesses in Australia are unaware that funds may exist in their name due to closed accounts, administrative changes, company deregistrations or incomplete transactions. We help uncover those funds, confirm whether a claim can be made, and manage the process on your behalf.
As your authorised Money Recovery Agent in Australia, we take care of the documentation, compliance requirements and communication with the relevant holding authority. This means you don’t have to navigate multiple organisations or manage the process yourself.
We operate in accordance with Australian legal and privacy obligations, with a strong focus on accuracy, discretion and clear communication throughout each stage of the claim. You can also learn more about how the recovery process works on our How It Works page.
Our Leadership & Claims Team
Suzanna
Senior Claims & Compliance Specialist
Suzanna is a Certified Practising Accountant with over 15 years’ experience across finance, compliance and regulatory environments.
She reviews each claim with a high level of accuracy and attention to detail, ensuring all documentation meets the requirements of the relevant holding authority.
Her background in financial analysis and compliance helps ensure each claim is handled correctly and submitted with care.
Marta
Founder & Lead Money Recovery Agent
Marta founded My Refund Finder to provide a clear and structured way for individuals and businesses to recover unclaimed money.
With experience across banking, administration and project management, she oversees the claims process from start to finish, ensuring everything is handled accurately and transparently.
She works closely with clients throughout the process, making sure each step is clear and easy to understand.
Tiger
Team Support
Tiger contributes to team wellbeing and morale.
While not involved in claims administration, he plays an important role in maintaining a positive and focused working environment during long periods of documentation review and regulatory follow-up.
Together, our team of Money Recovery Agents and specialists combines financial expertise, regulatory understanding and client-focused communication to deliver a structured and reliable unclaimed money recovery service across Australia.
If you’d like to check whether unclaimed money may be linked to your name, you can submit your details through our Find My Money page.
Why People Choose My Refund Finder
No Win – No Fee
You only pay if funds are successfully recovered. There are no upfront costs and no obligation following your free eligibility check.
Financial & Regulatory Expertise
Every claim is handled in line with Australian requirements by experienced Money Recovery Agents, helping reduce delays and ensure it is processed correctly the first time.
Dedicated Claim Support
One dedicated specialist manages your claim from start to finish, keeping you informed and handling the process on your behalf.