About
My Refund Finder
Australia’s unclaimed money recovery specialists
Helping individuals and businesses reconnect with unclaimed funds through a transparent, guided process.
About My Refund Finder
At My Refund Finder, we help individuals and businesses reconnect with unclaimed funds they may not even know exist.
We specialise in locating, verifying and managing unclaimed money claims held by a range of Australian institutions, including government bodies and financial organisations. Acting as your authorised money recovery agent, we guide you through the process from start to finish, handling the administration, documentation and follow-up required to progress your claim.
Reclaiming unclaimed funds can be complex and time-consuming, particularly where identification, supporting documents or additional information is required. Our role is to simplify that process by providing clear guidance, careful attention to detail, and transparent communication at every stage. You are kept informed as your claim progresses, and we liaise directly with the relevant holding authorities on your behalf.
My Refund Finder operates in accordance with Australian laws and compliance requirements, with a strong focus on accuracy, privacy and consumer protection. Our goal is to make the recovery process as clear, secure and stress-free as possible, while ensuring each claim is handled thoroughly and responsibly.
Meet The Team
Suzanna
Refund Specialist
Suzanna is a Certified Practising Accountant with over 15 years of experience across a broad range of industries, including engineering, recruitment, aged care and disability services.
With a strong background in financial analysis and compliance,
Suzanna brings precision, structure and attention to detail to every claim she works on. She is particularly skilled in reviewing documentation, identifying discrepancies, and ensuring each claim meets the requirements of the relevant holding authority.
Suzanna has a genuine passion for numbers and problem-solving, and takes pride in helping clients navigate complex processes with clarity and confidence.
Marta
Founder & Refund Specialist
Marta founded My Refund Finder with a clear purpose: to help people recover money that is rightfully theirs, without the stress and administrative burden that often comes with the process.
With experience in project management, banking environments and operational administration, Marta oversees the end-to-end claims process, ensuring each case is managed carefully, ethically and transparently. She works closely with clients throughout the journey, providing clear communication and practical guidance at every stage.
Marta is known for her methodical approach, strong advocacy for clients, and commitment to handling each claim as if it were her own.
Tiger
Cuddle Support
Tiger plays an important role in team morale and wellbeing. As our resident support companion, he provides comfort, calm and the occasional morale boost during long days spent untangling paperwork and tracking down lost funds.
While Tiger does not assist with claims directly, he takes his role in keeping spirits high very seriously.
Together, our team combines financial expertise, practical experience and a people-first approach to deliver a reliable and transparent unclaimed money recovery service.
We love reconnecting people with their lost funds!
Risk Free
No Win - No Fee
No upfront costs
Financial Expertise
The My Refund Finder team has extensive experience in the field of finance
Support
Your dedicated My Refund Finder expert will liaise with you to provide personalised support for your claim